Syntax
updateServiceProofRequest( service_proof_id, data, files )
When a buyer issues a refund, Digistore may request a proof of providing the service to the buyer from the vendor. This is mostly the case for sales in Germany, where the right to refund is voided.
Use this function to provide proof that you have provided the service to the buyer. The proof will depend on the type of product. Examples:
- If the product is a coaching session, provide a protocol of the coaching sessions including date, time, length, participants, way of communication (e.g. Skype account).
- If the product is a shipping product, provide a proof of delivery.
Access rights
Full access required.
Parameter
service_proof_id - int
data – possible array keys:
-
request_status– required, possible values:
- proof_provided
- exec_refund
-
message – text
files - numeric array with the properties
- url - download URL for file contents
- filename - string (optional)