Syntax

updateServiceProofRequest( service_proof_id, data, files )

When a buyer issues a refund, Digistore may request a proof of providing the service to the buyer from the vendor. This is mostly the case for sales in Germany, where the right to refund is voided.

Use this function to provide proof that you have provided the service to the buyer. The proof will depend on the type of product. Examples:

  • If the product is a coaching session, provide a protocoll of the coaching sessions including date, time, length, participants, way of communicatio (e.g. skype account)
  • If the product is a shipping product, provide a proof of delivery.

Access rights

Full access required.

Parameter

service_proof_id - int

data – possible array keys:

  • request_status– required, possible values:
    • proof_provided
    • exec_refund
  • message – text

files - numeric array with the properties

  • url -download url for file contents
  • filename - string (optional)

See also